Our CMKid classes refers to our Green Monkey, Purple Monkey and Red Monkeys 45 minute classes.
Payment is required in advance and is usually paid for in monthly installments although we have packages available of 10, 15 or 20 weeks at a discounted rate.
CMKid classes are paid for regardless of attendance - in the same manner as swimming and other children’s activity.
Once your payment for the classes is due to expire (usually the week prior to this happening, you should receive a bill for the following month) you are expected to pay for the following months classes prior to your first non-paying class.
We accept three forms of payment, depending on your chosen method there may be a small transaction fee. Paying via bank transfer is free, payment via cash will incur a 50p transaction fee and payment via cheque will incur a £1.00 transaction fee.
If there are less than 3 weeks in a month, your bill may include weeks from the following month to bring it up to an economical number of weeks for the bill.
Refunds are unfortunately not available on payment for classes.
If you are having three or more consecutive weeks off then you can freeze your classes for that duration. The maximum amount of weeks you can miss is 5, after that you have to return to the classes otherwise a child on the waiting list will take your place in the class - you may also be required to pay for the classes that you were absent without informing your lead coach or head office.
For parents who are about to give birth to another child we offer a ‘class freezing service’ whereby you are able to inform us of a period of time that you are not able to attend the classes (due to the birth of your newest child and you will not be charged for those weeks that you miss - although once you recommence your classes, standard practise will recommence (paying for the classes regardless of attendance).
Aggressive, violent and threatening behaviour towards our coaches will not be tolerated. Individuals behaving violently towards staff will be reported to the police and their children will be denied entry to further classes with refunds not being given.
In the classes, a parent, relative, guardian, carer or child minder (you) is responsible for your child(ren) and must remain with your child(ren) throughout the entire duration of the class as we are not a nursery and therefore cannot provide childcare.
If the child(ren) you are responsible for during a class, falls ill or has a ‘little’ accident then it is your responsibility to ensure the safety of your child and take care of them whilst the coaches will ensure the safety of the rest of the children. If possible you are required to clean up the ‘mess’ left behind to allow the class to recommence.
Please plan ahead for the classes and consider other parents and children - if your child is feeling unwell (especially if infectious e.g. chicken pox) please refrain from attending the classes until your little one is feeling better.
If any equipment is damaged by yourself or your child due to negligence, then you may be required to pay the amount to replace or fix the damaged equipment, this cost will include postage and packaging costs.
All children are required to wear the correct uniform within the classes. With Green Monkeys children required to wear their Green Monkeys T-shirt, Purple Monkeys children required to wear their Purple Monkeys T-shirt and Red Monkeys children required to wear their Red Monkeys T-shirt.
Upon moving from one CMKids class to another (moving from Green to Purple or from Purple to Red) you will be required to purchase a new kit to match the new class colours. The cost of a new kit may vary depending on location but as a standard will be £10.00.
If you are planning on moving from the CMKids classes to the Soccer School classes you will be required to sign up as a Soccer School member as the Soccer School’s are a separate entity to the CMKids classes. Discounts may be available. The cost to purchase a Soccer School kit is £13.00 (prices may vary depending on location).
Where a class is not going ahead due to a venue being booked by a 3rd party invalidating our current contract with the venue, or holidays that have been specifically informed to you in writing (usually via email), or telephone (text or call) notice of a class not going ahead will not be charged to you. Therefore if you have paid for 4 weeks in a month but a class has been cancelled for any reason listed above; your 4th week’s credit will be taken to the following month.
Sibling discount is available to those parents that have multiple children attending either the CMKids classes or the Soccer School classes. The discount will be the equivalent to 10% of the monthly fee. The discount is void if a parent decides to purchase a block of 10, 15 or 20 weeks.
Please aim to arrive to your CMKid class 5-8 minutes early so that you can get yourself ready before your class starts (getting a chair for your belongings/warming up with a football with your child) Settling your little one before the class begins.
We politely request that all Prams and Push chairs are not brought into the main hall (the area where the class is being held). Some venues have bans on prams and push chairs due to the possibility of them being in the way during a fire or an emergency. Therefore can you please consider this when preparing for a class. Infant carriers do the same job as a pram but take up considerably less space.
All of our venues are wheel chair accessible, although we ask that consideration of the size of the venue is taken into account when bringing additional members of the family that require assistance. By informing a coach beforehand then we can ensure that space is made for you in advance rather than turning up minutes before a lesson is due to commence and then trying to make space. We need to ensure the safety of the rest of our children.
There are occasions when elements of the business are taken out of our hands and for that we can only apologise and hope that you understand. e.g. equipment is broken and its replacement is taking longer than expected to arrive or if t-shirts are waiting to be delivered but are delayed due to a manufacturing problem. There might also be occurrences whereby a venue is double booked or we are left locked out. Again this will not be our fault but a problem that has been taken out of our hands.
Any children whose siblings are signed up to the class but are not taking part due to not being enrolled or specifically asked to join within the class, need to be held at all times to ensure that they do not enter the 'field of play' or anywhere within the hall that would be regarded as area that is used during the class. You may be asked to pay for your child's attendance if they participate within the class even though they are not enrolled - this would be due to the interest of fairness to the other parents.
Parents in the younger CMKids classes are advised to wear trainers or sporty shoes. High heels are strongly discouraged (especially in the Green & Purple Monkeys classes) as accidents are not covered.
Please help the coaches (especially during the first few weeks) control your child if they are too excited and run off whilst we are explaining a game. Additional help may be required during a game or activity.
We politely ask parents to please leave their phones on silent and refrain from using them during class hours as it may distract children from the classes.
If you leave but wish to return at a later date, you may be asked to pay a £5.00 re-enrolment fee which will act to fast track you to the top of a classes waiting list.
Your coaches will always treat you with the utmost respect and we ask that you do the same - Cheeky Monkeys is a fun, friendly place for both parents and children so we ask that you keep that in mind. If you cause a disruption to a class a coach may ask you to leave for the safety of the other parents and children.
If you choose to bring a friend or relative along to a class please inform your Lead Coach as you enter your class, who you have brought along. If there is limited seating at a venue please bear that in mind before inviting any guests.
A Lead Coaches’ decision is final. If you disagree with them then please leave a message for Michael Kleios in writing at michael@cmaf.co.uk and he will get back to you.
If you recommend a friend and they enrol (paying for a minimum of 4 weeks worth of classes and paying the administration fee) then you are entitled to a free class - our way of saying thanks! You will only receive a free class if your friend, upon filling in their enrolment form, puts your name or that of your child on their form. This is not in conjunction with any other offers - therefore if your friend wishes to use a coupon or some form of discount to sign up for their classes - you will not be able to claim your free class. Twins or siblings are regarded as one additional child and so will count as only one free class. Twins or siblings are regarded as one additional child and so will count as only one free class.